Who We Are
About OutsourcedIn
Local hiring is expensive, slow, and getting worse. Wages keep climbing. Good candidates ghost you. The ones who do join leave within 18 months. And the offshore options you've tried? Either too hands-off to trust, too complicated to manage, or too cheap to be any good. We've been in that seat. That's why we built OutsourcedIn differently.Over 90% of our business comes from referrals and repeat clients — not because we're the cheapest option, but because we're the one that actually works. We hire for the long term only: full-time, culture-matched professionals, vetted for your specific role, embedded in your team, and backed by a team that stays close to make sure it sticks.No gig workers. No contractor churn. Just the right person, placed right.
Why we exist
The best businesses aren't built on cheap labour. They're built on the right people, placed right.Our mission is to make outsourcing feel in-house — so Australian businesses can scale with confidence while creating meaningful, long-term careers in the Philippines. When you win, they win. That's the only model worth building.
How we work
In your world from day one.
Your systems. Your hours. Your way of doing things. We don't hand someone over and step back — we set up the integration properly so they hit the ground running.You lead performance. We set you up to do it.
Ready-to-use KPI scorecards and role templates built before they start. You run the day-to-day. If expectations drift, we step in before it becomes a problem.Close enough to catch it. Hands-off enough to let you lead.
Weekly or monthly check-ins — your call. We stay in the picture without becoming noise.Full-time only. Every time.
No contractors. No casual arrangements. Every hire is full-time, vetted, and matched to your culture and outcomes — not just a job description.Compliance handled. Completely.
Philippine employment law, benefits, medical insurance, payroll taxes, overtime, public holidays, annual reviews — all managed. Your team member is protected. You're covered.
What we do
Full-time Filipino professionals, embedded in your team.
Core roles:
Digital Marketing · Customer Service & Contact Centre · Accounting & Finance Operations · IT, Service Desk & Software · Virtual & Administrative Assistance
Also available:
eCommerce · Operations · Design & Content · Data & Business Intelligence · and more.
Every role comes with a KPI toolkit — ready-made scorecards with worked examples. You set the targets. We help calibrate so your hire is set up to succeed.
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Our Core Values
We’re here to make outsourcing feel in house—so Australian companies can scale with confidence while creating meaningful careers in the Philippines. These are the behaviours we hire for and live every day.
Finish Strong
Starting well is easy. We hold the standard right through to delivery — sweating the details and keeping our commitments to the end.
Do What You Said
Integrity means showing up when it's inconvenient, telling the truth when it's uncomfortable, and keeping your word when no one's checking.
Win Together
We don't drop someone in and disappear. We integrate, learn your culture, and lift with you — not just for you. Your wins are our wins.
No Surprises. Ever.
You'll always know where things stand. We don't spin bad news or inflate good news. If something's off, you'll hear it from us first — straight.
Give First.
We lead with value before we ask for anything. If you don't win, we haven't done our job.